elhamworks

AI chatbots and WhatsApp integrations that reply while you're busy.

Your customers ask the same questions every day, often after hours. I set up an AI chatbot that answers them from information you approve, collects the details of every enquiry and brings your team in when a person should reply.

WhatsApp me about thisSee what's included
For
Restaurants, caterers, venues, mosques, charities and service businesses
Works on
WhatsApp, your website, or both
Price
One fixed quote after a short chat
After launch
Answer updates, fixes and small changes, monthly

Sound familiar?

The same questions, all day, on one busy phone. A chatbot takes the first reply off your hands.

Restaurants and caterers
Opening hours, menu, halal and delivery questions arrive all day, while the team is busy cooking.
Venues
People ask about dates, capacity and packages late at night, then book whoever replies first.
Mosques and charities
Volunteers answer the same questions about classes, donations and programmes again and again.
Busy service businesses
Several staff reply from one phone, and nobody is sure who answered what.

What I build.

A chatbot that sounds like your business, knows your information and works with your team.

  1. Instant answers to common questions

    Hours, prices, menus, packages, locations and policies, answered in seconds from the information you approve.

  2. Lead capture

    The chatbot asks for the name, date, numbers and needs, then saves every enquiry so nothing slips through.

  3. A shared WhatsApp inbox

    Your team replies from one inbox on their own phones or computers, with every chat assigned and visible.

  4. Handoff to your staff

    Special requests and anything that needs a person go to the right staff member with the full conversation.

  5. Connected to your tools

    Enquiries flow into your booking system, Google Sheets or CRM, so your team picks up where the chatbot left off.

  6. English, Malay and more

    Customers write in the language they use every day and get answers from the same approved information.

How a chat works.

From the first question to your team, in four steps.

  1. A customer messages

    On WhatsApp or your website, at any hour.

  2. The chatbot answers

    From your approved menus, packages, programmes and prices.

  3. The enquiry is captured

    Name, date, numbers and needs, saved where your team works.

  4. Your team takes over

    Staff pick up the chat in the shared inbox when a person should reply.

Questions owners ask.

Every project starts with a short chat and one fixed quote, and comes with monthly care once it's live.

How does the chatbot know what to say?

You approve the information it answers from: your menu, packages, prices, policies and FAQs. Anything outside that goes to your team, and the answers can be updated any time.

Can my staff still reply themselves?

Yes. Your team sees every conversation in the shared inbox and can step in at any point. The chatbot hands over when a person should reply.

Does it work with WhatsApp Business?

Yes. I connect your business number to WhatsApp's official business platform, so the chatbot, your team and your other tools all work from the same chats.

Tell me what you need.

Tick what fits and I'll write the WhatsApp message for you. You can change anything before you send it.

More ways I can help.

Most projects mix more than one. A website can feed a booking system, and a chatbot can fill it.